Facilities Manager

Description

Position at LINK Property Management

Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with LINK!

Why LINK? At LINK, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we're a people company. And our people are experts in the world of property and association management.

As a Facilities Manager on the Associations Team, you will be responsible for the oversight of all maintenance items for a managed property, including work done by Link in-house personnel, and overseeing all work performed by third-party service providers. The subject property is a large condominium community with amenities (clubhouse, fitness center, pool, mail centers, and trash and recycling areas).

What You'll Do

• Collaborates with the Association Management team on organizing and completing all maintenance items. Attends team meetings as necessary
• Tracks works orders in property management software
• Assigns work orders to self and/or Maintenance Technicians, assists in the completion of any work orders, and oversees the quality of the work performed, as necessary
• Facilitates work with third party service providers on any work orders or projects as necessary per approved budgets, and assists in the documentation of all work performed by third parties
• Ensures all building mechanical systems are maintained per their preventative maintenance contracts, including HVAC, pool equipment, pond equipment, irrigation system, fire protection system, etc.
• Ensures that all necessary inspections and certifications for building mechanicals and systems are completed on time and that all necessary reporting is completed and documented
• Conducts maintenance inspections of property per the guidelines of the management agreement; documents inspections in property management software or other method decided by Association Manager or client
• Keeps accurate records of time and notes of daily activities and logs into HRIS system for payroll processing and client billing
• Procures materials as necessary through Link approved purchasing methods and tracks expenses for re-billing to clients
• Maintains inventory of all Link maintenance equipment, recommends replacements as necessary, and ensures equipment is used appropriately
• Assists in preparation of property annual maintenance budgets, including recommendations for capital projects
• Conducts work in a professional manner, including all interactions with community residents, guests, and third party service providers.
• Communicates as necessary with Link clients, including the Association Board of Directors. Attendance at a board meeting, possibly in the early evening, may be periodically required.
• Participates in the emergency maintenance on-call rotation as necessary, per instructions from the Regional Facilities Manager and Association Management team
• Manages other projects as needed.
• Performs other related duties as required and assigned

About You

• At least three (3) years of experience in the field of residential property management, facilities management, hospitality management (hotel/motel maintenance), engineering, or similar background is required
• High school diploma or equivalent; vocational training, and 3 years of experience in Facilities Management; OR year-for-year basis with relevant facility management experience preferred.
• Work requires a valid, unrestricted driver's license.

What Our Team Members Say:

"LINK has a phenomenal culture. Coworkers are extremely supportive. Directors make themselves readily available to help. I couldn't be more excited about choosing LINK for my career path."

"Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating."

"LINK actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work."

Feel like you could make an impact at LINK? Apply today- We are excited to meet you!

Job Title

Facilities Manager

Company

Department

Reports To

Link Real Estate Group

Association Management

Regional Facilities Manager

Non-Exempt

Wage Category

General Summary

Under general direction, the Facilities Manager is responsible for the completion of all maintenance

items for one or more properties, including work done by Link in-house personnel, and overseeing all

work performed by third-party service providers. The Facilities Manager will take direction from the

Regional Facilities Manager and will work closely with one or more Association Managers and other

members of the Association Management team to complete all maintenance activities per the

association(s) approved budgets.

Essential Job Duties and Core Responsibilities

•

Collaborates with Association Management team on organizing and completing all

maintenance items for one or more properties. Attends team meetings as necessary

Tracks works orders in property management software

Assigns work orders to self and other parties as necessary, assists in the completion of any work

orders, and oversees the quality of the work performed

•

•

•

•

Facilitates work with third party service providers on any work orders or projects as necessary per

approved budgets, and assists in the documentation of all work performed by third parties

Ensures all building mechanical systems are maintained per their preventative maintenance

contracts, including the boiler system, chiller system, HVAC, pool equipment, pond equipment,

irrigation system, fire protection system, elevator mechanicals, etc.

•

•

Ensures that all necessary inspections and certifications for building mechanicals and systems

are completed on time and that all necessary reporting is completed and documented

Conducts maintenance inspections of properties per the guidelines of the management

agreement; documents inspections in property management software or other method

decided by Association Manager or client

•

•

•

Keeps accurate records of time and notes of daily activities and logs into HRIS system for payroll

processing and client billing

Procures materials as necessary through Link approved purchasing methods and tracks

expenses for re-billing to clients

Maintains inventory of all Link maintenance equipment, recommends replacements as

necessary, and ensures equipment is used appropriately

•

•

•

•

Assists in preparation of property annual maintenance budgets, including recommendations for

capital projects

Conducts work in a professional manner, including all interactions with community residents,

guests, and third party service providers.

Communicates as necessary with Link clients, including the Association Board of Directors.

Attendance at a board meeting, possibly in the early evening, may be periodically required.

Participates in the emergency maintenance on-call rotation as necessary, per instructions from

the Regional Facilities Manager and Association Management team

Manages other projects as needed.

•

•

Performs other related duties as required and assigned

Job Requirements

1. Work requires strong knowledge of and experience with all aspects of residential property

management maintenance, including building mechanical systems, plumbing, electrical,

HVAC, fire/life safety, security, exterior construction, elevators, etc. While direct hands-on

experience is not required, an ability to oversee these trades is essential.

2. Work requires strong interpersonal skills to effectively communicate and engage appropriately

with residents, Association Manager and Board members

3. Work requires the ability to work independently and in a team environment.

4. Work requires strong customer service skills.

5. Work requires strong attention to detail, accuracy, multi-tasking, ability to follow directions,

planning and time management skills.

6. Work requires strong leadership skills and ability to develop, train, and motivate others.

7. Work requires the ability to adhere and ensure all safety policies and procedures are followed at

all times.

8. Work requires excellent interpersonal skills including strong verbal and written communication

skills.

9. Work request the ability to leads a team to achieve operational goals, and to set and prioritize

workloads

10. Work requires one to be a self-starter with a strong initiative to take ownership and effectively

organize and prioritize work.

11. Work requires basic computer skills

12. Work requires a strong sense of responsibility, ownership and accountability.

13. Work requires one to be available to be on-call as part of the emergency maintenance

rotational schedule.

14. Work requires the ability to troubleshoot problems and devise creative solutions.

15. Work requires a valid, unrestricted driver's license.

Direct Reports and Reporting Relationship

The Facility Manager may have one or more Maintenance Technicians as direct reports. The ability to

achieve results by working with others within the organization, regardless of the reporting relationship, is

a critical success factor.

Minimum Qualifications

At least three (3) years of experience in the field of residential property management, facilities

management, hospitality management (hotel/motel maintenance), engineering, or similar background

is required. High school diploma or equivalent; vocational training, and 3 years of experience in Facilities

Management; OR year-for-year basis with relevant facility management experience preferred.

Physical Demands and Work Environment

The physical demands and work environment described herein are representative of the criteria that

must be met by an employee to successfully perform the essential functions of the job. Reasonable

accommodations may be made to individuals with disabilities to perform these functions in

accordance with applicable law.

Physical Demands: While performing the duties of this job, the employee is required to stand and

walk regularly; handle or feel objects, reach with hands and arms; talk and hear. Climbing,

balancing, stooping, crouching, lifting, and crawling will also be required; specific vision abilities

include close vision, distance vision, and depth perception. Work requests the ability to

maneuver apartment figures, maintenance equipment, grounds equipment, and appliances

with the aid of moving equipment if needed. If weight exceeds seventy-five (75) pounds, then a

team member would assist.

Work Environment: While performing the duties of this job, the employee is exposed to hot or

cold environments, depending on the task being completed at that time. May also be exposed

to awkward or cramped positions throughout the work day.

Disclaimer

The above information on this description has been designed to indicate the general nature and level

of work performed by employees within this classification. It is not designed to contain or be interpreted

as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees

assigned to this job.

I have read and understand the explanation and job description.

Signature:

Date: